Warranty Policy

At Boone Toy, we stand behind the quality of our products and are committed to providing our customers with the best possible experience. This Warranty Policy outlines the terms and conditions of our warranty coverage.

Warranty Coverage

Boone Toy offers a limited warranty on all products sold through our website. This warranty covers defects in materials and workmanship under normal use for a period of 12 months from the date of purchase.

What This Warranty Covers

  • Manufacturing defects
  • Issues arising from normal use and handling of the product

What This Warranty Does Not Cover

This warranty does not cover:

  • Damage caused by misuse, abuse, or neglect
  • Normal wear and tear
  • Accidental damage
  • Products that have been altered or modified
  • Any damage resulting from failure to follow the product instructions

How to Make a Warranty Claim

If you believe your product is defective and falls under our warranty coverage, please follow these steps:

  1. Contact Us: Reach out to our customer service team at [email protected] or call (480) 555-0676 to initiate a warranty claim.
  2. Provide Details: Be prepared to provide your order number, a description of the issue, and any supporting photos.
  3. Return the Product: If instructed, return the product to the following address: 12051 N 96th St, Scottsdale, AZ 85260, USA.Please ensure the product is securely packaged to prevent further damage during shipping.

Refunds and Replacements

Upon receiving and inspecting the returned product, we will determine if it qualifies for a warranty claim. If approved, we will either:

  • Replace the product with a similar item, or
  • Issue a refund to your original payment method.

Changes to This Warranty Policy

Boone Toy reserves the right to modify this Warranty Policy at any time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions or need assistance regarding our Warranty Policy, please contact us at:

  • Phone: (480) 555-0676
  • Email: [email protected]
  • Address: 12051 N 96th St, Scottsdale, AZ 85260, USA

Thank you for choosing Boone Toy! We appreciate your trust in our products.